After using Diskpart Command, only unallocated space is on your disk (so no NTFS or FAT32 or xFAT), now just disconnect the hdd from your pc and put it in the ps4 and re-initialize. I need your help guys. PS4 keeps saying cannons start the ps4. How could you do that while you already got that error? You can have 2 partitions for game storage on one device but why bother. You can connect a second HDD for use with Media player, but you can’t connect two HDDs for Games, apps and add-ons. Your USB drive has died. Published 24/09/2018. Every one of them say "The update file cannot be used. Do not connect to a USB hub. Do I need to send my playstation some where or what? Connect your USB storage device to another device, such as your laptop or desktop computer. Scenario “I have got a 2TB USB external Seagate hard drive, formatted with NTFS and I want to employ it to backup my PS4. Connect the DualShock 4” which I do and the it goes into Safe Mode and asks to Connect a USB device that contains an update file for reinstallation version 6.29 or later. When using the external storage system as extended storage and attempting to access it through the section called “USB Storage Devices,” This error message usually comes with no error code. Let me tell you the PS4 recognizes only exFAT and FAT32. Need to up - Answered by a verified Electronics Technician. I used to have it sitting on top of the PS4, but then I thought it might be overheating, so I moved it to a few inches from the right of the PS4. Go to HUMAN INTERFACE DEVICES , Right click your USBinput Device and select update Driver Select BROWSE MY COMPUTER FOR DRIVER SOFTWARE . So at that point I’m thinking I just need a USB storage that has an update. I’ve also rebuilt the database. It is possible that some old USB storage devices are not compatible with PS4. All you can do is either to use another external HDD, or wait for a new update for the PS4 system software. The PS4 must recognize every USB storage device connected to it, and a message will show up telling you to format it. In most cases, the solution is that only. The problem of USB Device not working in Windows 10 might be related to various issues, ranging from outdated device drivers and power management settings to USB devices not loading or inconsistently loading on a Windows computer. If I press okay it says “the USB storage device is not connected (SU-41333-4). You may try though to format the PS4 external HDD. ” shows that the PS4 machine can not accept the USB storage device attached to it. Open Windows Explorer, right-click on a USB drive, then click on “Type.”, It will cause another window to pop up. The PS4 must connect with the internet. If your USB keeps on connecting and disconnecting, it is often due to a faulty USB port, your machine’s Power Options etc. PS4 Can't Read USB Flash Drive, How Can I Fix It? “I have got a 2TB USB external Seagate hard drive, formatted with NTFS and I want toemploy it to backup my PS4. I have an update file on a USB in the exFAT format and I have tried it in FAT32 with the proper PS4>UPDATE>PS4UPDATE.PUP folder format. You have to initialize the PS4 and reinstall the operating system. My sons PS4 is displaying this error and we cannot figure out how to fix it. In order to view or play files from an external storage device, such as a USB stick or external hard drive, video and image files must be saved within a folder on your storage device. Separate partitions on the same external must have the same formatting. This error message appears when you go to the “Saved Data in System Storage” page and click on the “Copy to USB Data Unit” option. 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